We realise that understanding organisational requirements is key to delivering effective and usable software. In order to elicit functional and non-functional requirements, Arxxus consultants engage stakeholders in workshops: these not only help them document the required facets of systems, but also help the customer better understand their processes and redraw them if required.
Our consultants elicit and analyse requirements involving stakeholders at different levels. This helps define stakeholder needs and aligns the system towards organisational objectives. Our consultants also help program champions drive the required change for system adoption all along the lifecycle to increase the probability of success. This approach coupled with continuous visibility of progress increases customer confidence which automatically translates to successful systems delivery.
We establish strong communication channels to capture feedback throughout the lifecycle. This helps us prioritise requirements as well as change direction if required. This agile approach, and our focus on customer success has helped us solution hundreds of CRM implementations.
We realise that successful project delivery hinges on people as well on quality systems. Our workshop methodology ensures a holistic approach to requirements, ensuring continuous validation of requirements by relevant stakeholders, reducing project risk while increasing system success.
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