eTOM Usage to Payment

Greg Carmody

Usage to Payment

Continuing the series of blogs on eTOM, this blog examines the ‘Usage to Payment’ flow. This process deals with all activities related to the handling of the product/service usage.

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Topics: salesforce.com, eTOM, Best Practices, strategy

V2MOM - A great way to strategise and drive change

Natesh Vedgiri

The start of the new year has been exciting at Arxxus! The company came together as a team and we did our first V2MOM exercise.

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Topics: salesforce.com, Best Practices, Culture, strategy